How to contact us

At Rural Retreats we are working tirelessly to resolve queries and will respond as quickly as possible but in order to help us ensure your e-mail is handled by the correct team, could you please e-mail your queries to the following;
• Should you wish to make a booking enquiry or have an existing booking please e-mail info@ruralretreats.co.uk
• If you are a guests staying in one of our properties and have a request please e-mail clientservices@ruralretreats.co.uk
• If you are an existing owner or a potential new owner and wish to contact Rural Retreats, please e-mail owners@ruralretreats.co.uk

Whether you are looking for some advice on which of our beautiful cottages in the UK that would best suit your requirements; or would like some more information, please do not hesitate to contact us. You can contact us by phone or email, or complete the contact form.

Our Cotswolds-based call centre is open from 9am to 5.30pm Monday to Friday (UK/London time), 9am to 5.30pm on Saturday, closed on Sundays and 10am to 4pm on Bank Holidays. We are closed only on Christmas Day, Boxing Day, New Year's Day, Good Friday and Easter Sunday.

If you are telephoning from outside the UK, replace the leading 0 with +44.

We also have a live chat facility which can be found at the bottom of any page.

Email us on: enquiries@ruralretreats.co.uk

Call us on: 01386 701177

Main office

Rural Retreats Holidays Ltd
Retreat House
Draycott Business Park
Draycott
Gloucestershire
GL56 9JY
United Kingdom

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Our Rural Retreats office

Rural Retreats Holidays Ltd
Retreat House
Draycott Business Park
Draycott
Gloucestershire
GL56 9JY

Opening hours:

Monday to Friday - 9am to 5:30pm
Saturday - 9am to 5:30pm
Sunday - Closed

Festive opening hours:

Monday 23rd December: 09.00 – 17.30
Christmas Eve: 09.00 – 13.00
Christmas Day: Closed
Boxing Day: Closed
Friday 27th December: 09.00 – 17.30
Saturday 28th December: 09.00 – 17.30
Sunday 29th December: Closed
Monday 30th December: 09.00 – 17.30
New Year's Eve: 09.00 – 13.00
New Year's Day: Closed
Thursday 2nd January: 09.00 – 17.30

Opening hours:

Monday to Friday -
Saturday -
Sunday -

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