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Starter pack included View details
Welcome hamper included View details
Welcome hamper included
A complimentary welcome hamper is provided on your arrival which includes essentials such as tea, coffee, sugar and milk is provided along with a few extra goodies. Please note that the size and contents of the hamper may vary from property to property and there may be seasonal variances. Sadly we are unable to vary the contents according to preference, or cater for individual dietary requirements.
Starter pack included
A complimentary starter pack will be awaiting you on your arrival containing fresh coffee, tea, sugar, fresh milk and biscuits.
A complimentary starter pack will be waiting for you on your arrival, containing; Tea, Coffee, Milk and Sugar
A complimentary starter pack will be awaiting for you on your arrival containing fresh coffee, tea, sugar, fresh milk and biscuits.
A complimentary starter pack is provided on your arrival which includes essentials such as tea, coffee, sugar and milk is provided to get you started.
A Dorset complimentary starter pack will be awaiting for you on your arrival containing fresh coffee, tea, sugar, fresh milk and biscuits.
A Cornish complimentary starter pack will be awaiting for you on your arrival containing, Tea, Coffee, Fudge, Shortbread, Sugar, Milk, Salt and Pepper.
A Cotswolds complimentary starter pack will be awaiting for you on your arrival containing fresh coffee, tea, sugar, fresh milk and biscuits.
An Isle of Wight complimentary starter pack will be awaiting for you on your arrival containing fresh coffee, tea, sugar, fresh milk and biscuits.
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Exceptional Customer Service
We are proud that our service has been rated 4.7 out of 5 on Feefo
Out of hours support
Need a hand? We're always available during your break
Flexible Short Breaks and Arrival Days
Breaks of two or three nights are available at many of our properties
Personalised Service and Support
We're here to help you tailor your perfect holiday
Lovely clean property in good location with downstairs bedroom snd bathroom.
House was lovely, extremely well stocked. Host was very efficient, there when we needed her. Resort was lovely too.
A very spacious property and well equipped. Convenient position with a 15min walk into the centre of Ventnor. booking was easy but unlike some other holiday companies there was no discount arrangement with Wightlink
Just little things. Instructions for tv insufficient.ill fitting curtains in end bedroom. Smelly oven and some pans not perfect. Garden needs clearing. As we were all in our 80/90s we found a shortage of safety handles in showers outside steps. Overall it was a pleasant house and we enjoyed our stay. Tracy the housekeeper was very helpful with any queries we had.
Very clean, super spacious, well located & so peaceful. Comfortable seating, excellent beds & linens, quality crockery, great internet speed, masses of storage, quick/efficient heating, gorgeous hamper on arrival & generally top-notch across the board. The only drawbacks were the very tight, rocky driveway on exiting the property which scratched our wheel. This beautiful house is ideal for families, but not quite equipped for family-sized cars. We also had an issue with lack of hot water in the ground floor en suite shower which our elderly parents were using. However, the housekeeper was very quick to respond & offered to bring in a plumber to look at it. It would have been amazing if the TV upstairs was connected for broadcast rather than just gaming, as it was a lovely space to sit & just chill out. Totally recommended if you want everything for a relaxing stay in one place.
very nice property and very good service all round
Excellent facilities Clean, comfortable,spacious excellent well kept gardens
The Haven was very spacious,had a lovely garden. There was plenty of space for everyone,lots of equipment.Ideal position for lovely walks along the coast path. The only fault was the housekeeper was still finishing making the beds up at 4-45 pm,we had to clean the oven,the tumble dryer,the washing machine soacobwebs in the bedrooms.p drawer( black mould)
Amazing accommodation and location. The house was cleaned to a good standard and had everything we needed. A great base to explore the island. Fantastic location, within walking distance of Steep Hill Cove.
Spotlessly clean and well-equipped. Plenty of seating in and out for party size
Nice looking property, well equipped, good position in walking distance into Ventnor, uphill coming back!
Lovely house, properly furnished and perfect location. Couldn’t have found anything better for our needs
House was beautifully presented, Christmas tree was a nice touch. We had everything we needed for a lovely holiday.
I am delighted that you had a lovely New Year holiday at The Haven. Thank you so much for leaving your feedback.
A lovely place, very well kept and spacious
Great house, excellent space, good facilities and equipment. We would definitely book again and recommend to friends. Easy walking distance to town centre and beach. Only one minor comment driveway a bit tricky
Thank you for your lovely feedback and recommendation for The Haven.
Only niggle was that we were asked to strip the beds on leaving. We were on holiday and weren't expecting to be asked to do that kind of thing.
The Welcome hamper was especially good
Only complaint, nowhere to warm plates and serving dishes in kitchen,
Absolutely lovely house, great location. Fantastic hamper when we arrived !
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Monday to Friday - 9am to 8pm
Saturday - 9am to 5.30pm
Sunday - 10am to 4pm
My Personal Sanctuary is a Luxurious and truly indulgent beauty therapy service delivering 5 star quality organic treatments carried out in the comfort of your cottage.
Updated at 10:00 on Friday 8th April 2022
As all restrictions have been lifted across the United Kingdom, you are no longer legally required to self-isolate upon a positive Covid-19 result. You won’t be asked to take daily tests or isolate following contact with someone who has tested positive for COVID-19. This means, if you would like to modify or cancel your booking due to Covid-19, our normal terms and conditions now apply.
If the restrictions are reintroduced and you are forced to cancel your holiday due to legal restrictions, please be rest assured that we will help you to move your booking within the same property, offer a voucher to be used within the same property within a year or cancel your booking in this instance and we will refund you the price you paid in full.
If you are concerned about the potential impact of Covid-19 on your holiday plans, outside of legal restrictions, we strongly advise you to seek out travel insurance which covers you in these and other eventualities.
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